How do I report a bug?
You can send any report or issue you find to our support desk at firstname.lastname@example.org. Please provide additional information for us at OneParish to help us troubleshoot as fast as possible.
Here are a few things to consider, such as which version of the app you're using, whether it be IOS or Android. Also including a screenshot of the error will help our developers.
How do I know I have encountered a bug?
Here are a few options to make sure you have found one:
Make sure you have the updated version of the app.
Try uninstalling and reinstalling the app.
Test your wifi/data connection.
How long will this take?
Our team is dedicated to making sure you have the best experience as possible. Depending on the bug this may take a day, or even a few weeks.